Is Monday.com Safe for Work Management?
Monday.com is a publicly traded work management platform offering project tracking, workflow automation, and team collaboration. The company holds SOC 2 Type II and ISO 27001 certifications, encrypts data using industry standards, and provides enterprise-grade security features. As a publicly traded company on NASDAQ, Monday.com is subject to regulatory oversight and financial transparency requirements. The platform is mostly safe for business use with proper configuration of permissions and sharing settings.
What Monday.com Collects
- Board content including items, updates, files, and automation data
- User profiles, team structures, and workspace membership
- Activity and audit logs for compliance tracking
- Device and browser telemetry for security and analytics
- Integration data from marketplace apps and connected services
Who Sees Your Data
- Monday.com Ltd. for platform operations and improvement
- Workspace administrators with audit and management access
- Marketplace app developers for enabled integrations
- AWS cloud infrastructure for hosting and data processing
Compliance and Certifications
Monday.com maintains SOC 2 Type II, SOC 3, and ISO 27001 certifications. The company is GDPR compliant and offers a HIPAA-eligible environment for healthcare organizations on Enterprise plans. As a publicly traded company, Monday.com financials and governance are subject to SEC oversight. The security program includes regular penetration testing, a bug bounty program, and a dedicated security operations center. These certifications and practices provide confidence for organizations with compliance requirements.
Access Controls and Workspace Security
Monday.com offers role-based access controls with viewer, member, and admin permission levels. Enterprise plans support private boards, SAML single sign-on, content access restrictions, and IP-based login requirements. Workspace-level settings allow administrators to control sharing defaults, guest access policies, and data export permissions. The permission model is flexible and supports both collaborative and restricted work environments. Proper configuration is essential, as default settings may be more permissive than some organizations require.
Marketplace Apps and Data Flow
Monday.com marketplace offers hundreds of integrations and apps that extend platform functionality. Each app can request different levels of data access, from reading board data to creating and modifying items. Marketplace apps are reviewed by Monday.com but vary in their own security practices. For sensitive workspaces, limit marketplace app installations to approved integrations and regularly review what access each app has. Enterprise plans allow administrators to control which marketplace apps team members can install.
Recommended Privacy Settings
| Setting | Where | Recommended |
|---|---|---|
| Board Sharing Defaults | Workspace Settings > Permissions | Restrict board creation to private by default and require explicit sharing |
| SSO Enforcement | Admin > Security > Authentication | Enable and enforce SAML SSO for all workspace members on Enterprise plans |
| Marketplace App Controls | Admin > Apps > Permissions | Restrict marketplace app installation to admin-approved apps only |
Safer Alternatives
Open-source project management with complete data sovereignty when self-hosted
Comparable work management with similar compliance certifications for organizations that prefer an alternative
Our Verdict
Monday.com is mostly safe for work management with strong compliance certifications, public company transparency, and a maturing enterprise security toolkit. Configure access controls and sharing defaults intentionally, manage marketplace apps carefully, and leverage Enterprise features for sensitive workspaces. The platform provides a solid balance of collaboration flexibility and security controls for organizations of all sizes.
Related Safety Checks
Frequently Asked Questions
Is Monday.com HIPAA compliant?
Monday.com offers a HIPAA-eligible environment on its Enterprise plan, including a Business Associate Agreement. However, achieving HIPAA compliance requires proper configuration by the organization, including appropriate access controls, audit logging, and data handling procedures. Monday.com provides the platform capability, but the responsibility for compliant usage falls on the healthcare organization. Contact Monday.com sales for specific HIPAA compliance documentation and requirements.
Can Monday.com see my workspace data?
Monday.com employees can access customer data for operational purposes such as support and troubleshooting, subject to internal access controls and audit logging. The company does not use end-to-end encryption, so data is technically accessible at the platform level. For most business use cases, this is acceptable and consistent with industry norms for SaaS platforms. If your data requires zero-knowledge encryption, a self-hosted solution would be more appropriate.
How does Monday.com handle data breaches?
Monday.com has a documented incident response plan and commits to notifying affected customers within required timeframes under GDPR and other applicable regulations. The company carries cyber insurance and maintains security monitoring to detect incidents quickly. As a publicly traded company, Monday.com is also required to disclose material security incidents to shareholders and regulators. You can review their current security practices and incident history through their Trust Center documentation.